Baywa Pty Ltd (Baywa, we, us) respects your privacy. This policy explains what personal information we collect through this website, how we use it, who we share it with and how you can access or correct it. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
What we collect
When you use the contact form, we collect your name, organisation, email address, phone number and the message you write. When you register as a subcontractor or supplier, we collect your company name, contact name, email address, phone number, trade or service, the region you work in, whether your business is Indigenous owned, and anything you tell us about your business. We collect this information directly from you, and only what we need to respond to you.
Like most websites, our hosting provider records technical information about visits, such as the pages viewed, the date and time, the browser used and an IP address. If we use an analytics service, it collects this information in aggregate so we can see how the site is used. We do not use it to identify you.
How we use it
We use the information you give us to answer your enquiry, to assess and contact subcontractors and suppliers when suitable work comes up, to keep in touch about projects you have asked about, and to run and improve this website. We do not sell personal information, and we do not use it for direct marketing unless you have asked us to keep you informed.
Who we share it with
Your information is seen by the Baywa people who need it to respond to you. It may also be handled by the providers we use to run the website, deliver form submissions and store email and business records. We choose providers that protect information properly and, where we can, that store it in Australia. We may disclose information where the law requires it. We do not otherwise share your personal information with third parties without your consent.
How we keep it
Form submissions are sent to our business email and kept in our business systems. Access is limited to authorised staff. We keep personal information for as long as we need it for the purpose it was collected, and for as long as the law requires us to keep business records. Subcontractor and supplier details are kept while we consider your business a potential partner, and are removed on request.
Access, correction and complaints
You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it, by emailing admin@baywa.com.au. We will respond within 30 days. If you have a complaint about how we have handled your information, contact us first and we will look into it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Links and changes
This site links to other websites, including our partners and certification bodies. Their privacy practices are their own. We may update this policy from time to time; the date at the top tells you when it was last changed.